GENERAL SALES CONDITIONS
Posted and effective as of October 2020.
These Sales Terms are applicable to the Armada Webshop (“Online Shop”) at the www.Armadaskis.com and to orders and sale transactions for products available at the Online Shop (“Product”).
The Online Shop is owned by and operated by Armada Skis, a division of Amer Sports Winter & Outdoor Company (herein, “Armada”, “we” or “us” as the context may require). Amer Sports Winter & Outdoor Company is the seller of the Products.
With regard to your purchases in the Online Shop we will communicate electronically by sending email or posting electronically. You agree that all agreements, notices, disclosures and other communications that are provided electronically satisfy any legal requirement that such communications be in writing.
Please note that these Sales Terms give you specific rights, and you may have other rights, which vary from jurisdiction to jurisdiction.
About These Sales Terms
These Sales Terms only apply to purchases made in this Online Shop. Other Armada web sites on the internet may have different terms and conditions. From time to time Armada may change or alter these Sales Terms which will be applicable to orders placed on or after the effective date stated by Armada.
Information contained in Armada’s advertising, brochures or other written materials, on Armada web sites or given to you, is for information only and not an offer by Armada to supply any Products.
BY PLACING AN ORDER FOR PRODUCTS YOU AGREE TO BE BOUND BY AND ACCEPT THESE SALES TERMS
Additional terms and conditions are required to be accepted for Employee or other Hookup purchase programs.
Placing an Order
Please note that we only deliver the Products within the United States.
To be able to buy Products you have to:
- Provide your name and address, phone number, email address, payment details and other required information.
- Be at least 18 years of age.
- Provide a delivery address in the United States (Note that Armada is unable to deliver to certain addresses, including but not limited to, P.O. Box addresses and Military APO/FPO addresses).
- Be the owner or authorized holder of a valid debit/credit card. You may place an order by clicking on the “Add to cart” button and proceeding to the checkout page.
When you create a Armada account you will also create a personal user identification (your username) and password. Keep your password protected at all times and do not disclose it to anyone else as you are personally responsible for each purchase made using your user identification and password.
Order Processing and Contract Formation
You agree that your order is an offer to buy the Products listed in your order under these Sales Terms. All orders must be accepted by Armada. We may choose not to accept abnormal orders and orders which Armada suspects are not placed in good faith.
After having received your order, we will send you an acknowledgement email (“Your Armada Order”) with your order number and details of the items you have ordered.
Acceptance of your order and the formation of the contract of sale between Armada and you will not take place unless and until you have received your Armada order confirmation email.
You have the option to cancel your order at any stage by contacting Armada customer service by calling
1-888-609-4725 before we have sent Your Armada Order confirmation email.
Prices, Shipping and Handling, Charges and Taxes
The price charged for a Product will be the price in effect at the time the order is placed and will be set out in the order receipt and order confirmation emails. Armada may change prices at any time without notice. Price increases will only apply to orders placed after such changes.
Armada charges sales tax where required by law. If you are shipping to states where sales tax is charged, the appropriate charges will be added to your merchandise total and displayed in your Armada Order. Prices for the Products do not include charges for shipping and handling.
Separate charges for tax and shipping will be itemized in your shopping cart and on Your Armada order confirmation email.
Product Availability and Delivery, Circumstances Beyond Reasonable Control
Armada does not guarantee the availability of any Product in the Online Shop. Armada reserves the right, without liability or earlier notice, to change, discontinue or stop making any Product.
We will provide you with the information on the latest expected delivery date which will not exceed 30 days unless you specifically agree on a later date.
In case you unreasonably defer delivery or delay the receipt of delivery after we have notified you that we have tried to deliver the ordered items to you, or if you have provided us with an incorrect delivery address which results in an unsuccessful delivery, the delivery package will be returned to us.
Delivery options are defined in checkout and may change. Delivery based on the option selected is not guaranteed. Reimbursement for payment of the express delivery price will occur if the service requested was not delivered on time.
If the items remain undelivered and are returned to us undelivered, we consider that you have exercised your right to cancel the contract and when we receive the returned delivery package we will refund you in accordance with our return policy less the reasonable additional costs incurred by Armada.
Customer desiring to return or refuse delivery will be best serviced by receiving the delivery and following the return instructions included in the package.
Armada shall not be held responsible for delay or failure to perform if the delay or failure is caused by any circumstances beyond its reasonable control including but not limited to acts of war or terror, strikes, national or local states of emergency, failure of transportation facilities, power or utility outages, earthquakes, or other natural disasters.
Compatibility, Product Information
When placing your order please ensure that the Products you purchased are compatible for the intended use. Please use the information provided in the Online Shop as reference when checking compatibility. In the event of a difference between the Online Shop content and any other Armada (or non-Armada) web site (or any other source of information) the compatibility of Products as shown on the Online Shop at the time of purchase will be seen as taking precedence. We encourage you to examine the delivery package and received items within fourteen days after they are delivered to you and check their condition and that the content of the delivery package is complete.
Payment by credit/debit cards shall be made by a credit or debit card approved by Armada. Approved credit and debit card types are listed in the Online Shop. You have to supply your payment card details when you place your order. Your credit card may not be accepted if: (i) the name on the credit card does not match the billing name given or (ii) the billing address given does not match the bank records. Your payment card will be charged on shipment of the ordered items. We will not supply the items to you until your card issuer has authorized the use of your card for payment of the ordered Products. As your Order confirmation email is your proof of purchase, we recommend that you save and print that document for your potential future use.
Title to Products
Armada retains full legal title to Products until it has received all amounts due on the ordered Products.
Return and Refund, Other Options
If you have bought Products for your own private use as a consumer and want to exercise your right to cancel the contract and return the items you have purchased return the product within thirty (30) calendar days after the date of receipt of the delivery and correctly follow the instructions on the return form provided with your shipment.
Once we have received and validated your returned items, we will confirm it to you by email. Refund will be processed by us and confirmed by email.
If the Products you have received do not correspond to the ones you have ordered, or if your delivery is incomplete or damaged in transportation, please contact without delay our customer service 1-844-833-5009 by phone for assistance.
Exchange, Disclaimer and Return FAQs
If you’re not satisfied with your purchase you can return the item/s by UPS within 30 days of delivery. Products need to be unwashed, unworn and in the original packaging.
In order for your return to be processed more quickly, please...
- Go to our online return platform to initiate your return.
- Follow the shipping instructions that will be provided on the return platform.
- Pack up your product carefully using the original packaging if possible. Remember to seal the parcel and place the pre-printed return label on the outside of the packing.
- Return the parcel to our warehouse in Ogden, Utah by UPS. Please make sure you use the right address indicated on the return platform, as until the parcel arrives with us it is your responsibility.
If you return the product in accordance with this return procedure, you will get a full refund within 48h of receiving the returned products at our warehouse.
Please note that Armada will only process returns and refunds for items bought in this Online Shop.
All SKI & BINDING sales to industry partners (Shop-Pro Purchases, VIP Purchases, Armada Employees, Amer Sports Pro-Club Members) are FINAL and are non-refundable, non-exchangeable.
Any NON - SKI & BINDING (Outerwear, Lifestyle, Layering, etc.) sales to industry partners, ARE RETURNABLE for refund, IF the items are returned within 30 days of delivery. Products need to be unwashed, unworn and in the original packaging, with all tags included.
ALL AR PRO/AMER SPORTS PRO CLUB MEMBER RETURNS, MUST BE PAID FOR BY THE PRO. ARMADA WILL NOT PROVIDE A RETURN METHOD FOR ANY PRO RETURN, UNLESS ITEM IS DEFECTIVE.
These Sales Terms set out the full extent of our obligations and liabilities in respect of the Products. To the extent permitted by applicable law, there are no other warranties, conditions or other terms that are binding on us than the ones mentioned in these Sales Terms. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.
We shall not be liable whether in contract, tort or otherwise for any economic losses (including without limitation loss of income, loss of profits, loss of contracts, business or anticipated savings), loss of data, loss of goodwill or reputation or for any special, indirect, consequential or punitive loss or damage of any kind howsoever arising. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
If any provision or provisions of these Sales Terms shall be held to be invalid, illegal or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired.
Armada customer service will assist you with any questions. You can contact us by phone 1-888-609-4725 Monday through Friday from 9:AM AM to 5:00 PM MST.
These Sales Terms shall be governed and construed in accordance with laws of the State of Utah, USA.