Returns

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EASY RETURNS START HERE.

Return Policy

You can return your item(s) within 30 days of receiving your order. If you wish to exchange products for items that are a different size or color, please return the item(s) and place a new order. Once we have received the package, allow 7 days to receive the refund.

Products must be unwashed, unworn, tags on, and in the original packaging. The only things that are non-returnable are skis with binding.

In order for your return to be processed more quickly, please...

  • Go to our Easy Online Returns platform to initiate your return.
  • Follow the shipping instructions that will be provided on the return platform.
  • Pack up your product carefully using the original packaging if possible. Remember to seal the parcel and place the pre-printed return label on the outside of the packing. The return label is free.
  • Return the parcel to our warehouse in Ogden, Utah by UPS. Please make sure you use the right address indicated on the return platform, as until the parcel arrives with us it is your responsibility.

Armada will process a refund within 7 days of receiving the parcel at our warehouse. Note that depending on your bank's processing time that it could take up to 5 additional business days for this to be reflected in your account.

Please contact our Customer Support for further information if needed.

Exchanges

If you wish to exchange products for items that are a different size or color, please return the item(s) and place a new order.

Creating a Return

 

  • Go to our Easy Online Returns platform to initiate your return.
  • Follow the shipping instructions that will be provided on the return platform.
  • Pack up your product carefully using the original packaging if possible. Remember to seal the parcel and place the pre-printed return label on the outside of the packing.
  • Return the parcel to our warehouse in Ogden, Utah by UPS. Please make sure you use the right address indicated on the return platform, as until the parcel arrives with us it is your responsibility.

What about Pro Orders?

All SKI & BINDING sales to industry partners (Shop-Pro Purchases, VIP Purchases, Armada Employees, Amer Sports Pro-Club Members) are FINAL and are non-refundable, non-exchangeable.

Any NON - SKI & BINDING (Outerwear, Lifestyle, Layering, etc.) sales to industry partners, ARE RETURNABLE for refund, IF the items are returned within 30 days of delivery. Products need to be unwashed, unworn and in the original packaging, with all tags included.

ALL AR PRO/AMER SPORTS PRO CLUB MEMBER RETURNS, MUST BE PAID FOR BY THE PRO. ARMADA WILL NOT PROVIDE A RETURN METHOD FOR ANY PRO RETURN, UNLESS ITEM IS DEFECTIVE. Contact customer service for further information.