RETURN POLICY

Not feeling it? Make an easy return within 30 days of receiving your order.
 

Not feeling it? Make an easy return within 30 days of receiving your order.
 

Return Policy

You can return your item(s) within 30 days of receiving your order. If you wish to exchange products for items that are a different size or color, please return the item(s) and place a new order. Once we have received the package, allow 7 days to receive the refund.

Products must be unwashed, unworn, tags on, and in the original packaging. The only things that are non-returnable are skis with binding.

In order for your return to be processed more quickly, please...

  • Go to our Easy Online Returns platform to initiate your return.
  • Follow the shipping instructions that will be provided on the return platform.
  • Pack up your product carefully using the original packaging if possible. Remember to seal the parcel and place the pre-printed return label on the outside of the packing. 
  • Return the parcel to our warehouse in Altenmarkt, Austria by post. Please make sure you use the right address indicated on the return platform, as until the parcel arrives with us it is your responsibility.

Armada will process a refund within 7 days of receiving the parcel at our warehouse. Note that depending on your bank's processing time that it could take up to 5 additional business days for this to be reflected in your account.

Please contact our Customer Support for further information if needed.

 

Exchanges

If you wish to exchange products for items that are a different size or color, please return the item(s) and place a new order.

Do you offer free returns?

No, we're sorry. Depending on your country we have to charge return costs.

They will be deducted from the return amount.

  • Go to our Easy Online Returns platform to initiate your return.
  • Follow the shipping instructions that will be provided on the return platform.
  • Pack up your product carefully using the original packaging if possible. Remember to seal the parcel and place the pre-printed return label on the outside of the packing. 
  • Return the parcel to our warehouse in Altenmarkt, Austria by post. Please make sure you use the right address indicated on the return platform, as until the parcel arrives with us it is your responsibility.

What about Pro Orders?

All AR Pro/Amer Sports Pro Club Members can return their order. All products can be returned besides mounted skis.

 

Just follow our Return Process:

You can return your item(s) within 30 days of receiving your order. If you wish to exchange products for items that are a different size or color, please return the item(s) and place a new order. Once we have received the package, allow 7 days to receive the refund.

Products must be unwashed, unworn, tags on, and in the original packaging. The only things that are non-returnable are skis with binding.

In order for your return to be processed more quickly, please...

  • Go to our Easy Online Returns platform to initiate your return.
  • Follow the shipping instructions that will be provided on the return platform.
  • Pack up your product carefully using the original packaging if possible. Remember to seal the parcel and place the pre-printed return label on the outside of the packing. 
  • Return the parcel to our warehouse in Altenmarkt, Austria by post. Please make sure you use the right address indicated on the return platform, as until the parcel arrives with us it is your responsibility.

Armada will process a refund within 7 days of receiving the parcel at our warehouse. Note that depending on your bank's processing time that it could take up to 5 additional business days for this to be reflected in your account.

Please contact our Customer Support for further information if needed.