RETURN POLICY
Not feeling it? Use our clear-cut process to return your order.
Return Policy?
If you’re not satisfied with your purchase, you can return the item/s by UPS within 30 days of delivery. Products need to be unwashed, unworn and in the original packaging. The only things that are non-returnable are customized products and skis with binding.
In order for your return to be processed more quickly, please...
- Go to our online return platform to initiate your return.
- Follow the shipping instructions that will be provided on the return platform.
- Pack up your product carefully using the original packaging if possible. Remember to seal the parcel and place the pre-printed return label on the outside of the packing.
- Return the parcel to our warehouse in Belleville, ON by UPS. Please make sure you use the right address indicated on the return platform, as until the parcel arrives with us it is your responsibility.
Armada will process a refund within 48 hours of receiving the parcel at our warehouse. Note that depending on your bank's processing time that it could take up to 5 additional business days for this to be reflected in your account.
Please contact our Customer Support for further information if needed.
*Extended Holiday Returns until 1/31*
To exchange an item for another size, you must return the product and then make a new order for the correct size.
Do you offer free returns?
If you’re not satisfied with your purchase, you can return the item/s by UPS within 30 days of delivery. Products need to be unwashed, unworn and in the original packaging. The only things that are non-returnable are customized products and skis with binding.
For General Consumer order, please follow the instructions we have listed.
In order for your return to be processed more quickly, please...
- Go to our online return platform to initiate your return.
- Follow the shipping instructions that will be provided on the return platform.
- Pack up your product carefully using the original packaging if possible. Remember to seal the parcel and place the pre-printed return label on the outside of the packing.
- Return the parcel to our warehouse in Belleville, ON by UPS. Please make sure you use the right address indicated on the return platform, as until the parcel arrives with us it is your responsibility.
Armada will process a refund within 48 hours of receiving the parcel at our warehouse. Note that depending on your bank's processing time that it could take up to 5 additional business days for this to be reflected in your account.
Please contact our Customer Support for further information if needed.
Pro Orders
All SKI & BINDING sales to industry partners (Shop-Pro Purchases, VIP Purchases, Armada Employees, Amer Sports Pro-Club Members) are FINAL and are non-refundable, non-exchangeable.
Any NON - SKI & BINDING (Outerwear, Lifestyle, Layering, etc.) sales to industry partners, ARE RETURNABLE for refund, IF the items are returned within 30 days of delivery. Products need to be unwashed, unworn and in the original packaging, with all tags included.
ALL AR PRO/AMER SPORTS PRO CLUB MEMBER RETURNS, MUST BE PAID FOR BY THE PRO. ARMADA WILL NOT PROVIDE A RETURN METHOD FOR ANY PRO RETURN, UNLESS ITEM IS DEFECTIVE.